Privacy Policy Table of Contents
Ruto77 is committed to protecting the privacy of every individual who uses our services. This Privacy Policy transparently and comprehensively explains how ruto77 collects, uses, stores, and protects the personal data you provide when using our platform.
This document applies to all services operated by ruto77, accessible via the official website or mobile app. By registering an account, you confirm that you have read and understood this policy in its entirety.
About This Document: This Privacy Policy is written in Bahasa Indonesia and constitutes the official binding version. In the event of any discrepancy arising from translation into another language, the Bahasa Indonesia version shall serve as the primary reference.
Privacy is more than a legal obligation for ruto77 — it is an integral part of how we build trust with the member community that has entrusted us with their data since day one.
Below are the categories of personal data collected by ruto77 along with the context in which they are collected:
| Data Category |
Data Examples |
When Collected |
| Identity |
Full name, date of birth, national ID number |
During registration & KYC verification |
| Contact |
Phone number, email address |
During account registration |
| Financial |
Bank account number, bank name, digital wallet |
When adding a payment method |
| Activity |
Betting history, login logs, active session time |
Automatically collected when you use the platform |
| Technical |
IP address, device type, browser |
Automatically collected when you access the platform |
| KYC Documents |
National ID photo, selfie with National ID |
During the identity verification process |
Data Minimization Principle: ruto77 does not collect data irrelevant to our service operations. You will never be asked to provide information such as religion, political views, or other sensitive data unrelated to your use of the platform.
Ruto77 collects personal data through the following methods:
- Directly from you: When you complete a registration form, add a payment method, upload KYC documents, or contact our support team.
- Automatically collected from platform activity: Each time you use the platform, our systems automatically record technical data such as IP address, device type, browser, and navigation patterns for security and service optimization purposes.
- Cookies and similar technologies: ruto77 uses functional and analytical cookies to improve the user experience. Full details about these cookies are available in Section 9 of this document.
- From verified third parties: In the context of identity verification, ruto77 may receive confirmation from financial institutions or third-party KYC service providers that have signed a confidentiality agreement with us.
All data collection methods are conducted transparently and in accordance with defined purposes. No hidden data collection takes place without your knowledge.
Data collected by ruto77 is used exclusively for the following purposes:
- Running and managing your account — including the registration process, Login, and account preference management.
- Processing financial transactions — deposits, withdrawals, and accurate financial transaction records.
- Identity verification (KYC) — verifying that every member is a legitimate individual who meets the applicable age and identity requirements.
- Security and fraud prevention — detecting suspicious activity, preventing unauthorized access, and safeguarding the entire platform ecosystem.
- Customer support services — handling questions, complaints, and support requests submitted to our team.
- Compliance with legal obligations — complying with anti-money laundering (AML) regulations, financial reporting obligations, and other applicable legal requirements.
- Service quality improvement — analyzing usage patterns in an aggregated and anonymized manner to develop better platform features.
- Promotional communications — sending information about relevant bonuses and promotions, with the option to unsubscribe at any time.
Opt Out of Promotional Communications: You can opt out of promotional communications from ruto77 at any time via the notification settings menu in your account. Disabling promotional notifications will not affect important operational communications related to your account.
Ruto77 processes your personal data on the basis of one or more of the following lawful grounds:
- Contract performance: Processing is necessary to fulfill ruto77's contractual obligations to you as a registered member.
- Legitimate interest: Processing is necessary for legitimate operational interests, including platform security and fraud prevention.
- Compliance with legal obligations: Processing is necessary to comply with applicable laws and regulations, including financial regulations and customer identification requirements.
- Consent: For data processing not covered by the legal bases above — such as optional marketing communications — ruto77 will request your explicit consent, which you may withdraw at any time.
Ruto77 does not sell, rent, or trade your personal data to third parties for commercial purposes. Data sharing only occurs under the following limited circumstances:
- Operational service providers: Technical partners such as cloud infrastructure providers, payment processors, and KYC service providers bound by strict confidentiality agreements with ruto77.
- Game provider: Minimal technical data required to run games from third-party providers within the ruto77 platform environment.
- Legal obligation: When required by court order, applicable regulations, or an official request from a competent legal authority.
- Protection of vital interests: In emergency situations where data sharing is necessary to protect someone's safety.
Every third-party partner that receives data from ruto77 is required to adhere to data security and confidentiality standards equal to or stricter than those applied by ruto77 itself.
Data Processing Agreement: All third parties processing data on behalf of ruto77 are bound by a Data Processing Agreement requiring data protection in line with international standards.
Ruto77 applies multi-layered security controls to protect your personal data from unauthorized access, data breaches, or misuse:
- Data-in-transit encryption: All communications between your device and ruto77's servers are encrypted using TLS 1.3 with regularly renewed SSL certificates.
- Data-at-rest encryption: Data stored on ruto77 servers is encrypted using AES-256 standards, making it unreadable without the correct decryption key.
- Role-based access control: Only personnel who operationally require access to specific data are granted authorization — with access logs monitored on a regular basis.
- Intrusion detection system: ruto77's infrastructure is equipped with an IDS/IPS (Intrusion Detection/Prevention System) that actively monitors and blocks threats in real-time.
- Regular security testing: ruto77 conducts regular penetration testing and security audits to identify and remediate potential vulnerabilities before they can be exploited.
- Encrypted data backup: Data backups are performed automatically and stored in encrypted format at geographically separate locations.
While ruto77 implements comprehensive security measures, no security system can guarantee absolute protection. We encourage all members to play an active role by using strong and unique passwords, enabling two-factor authentication, and promptly reporting any suspicious activity on their account.
Ruto77 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable regulations:
- Active account data: Retained for the duration the account is active and in use, plus a post-closure retention period as required by regulations.
- Financial transaction data: Retained for a minimum of 5 years in accordance with applicable financial and anti-money laundering regulatory requirements.
- KYC documents: Retained while the account is active and for a minimum of 5 years after account closure for audit and regulatory compliance purposes.
- Technical and security logs: Generally retained for 12 months for security investigation and technical troubleshooting purposes.
- Support correspondence: Retained for 3 years for reference and service quality improvement.
Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered. Deletion is carried out on a regular schedule in accordance with the established data management policy.
Ruto77 uses cookies and similar technologies to enhance your platform experience. The following types of cookies are used:
- Essential cookies: Required for the platform to function correctly — including login session management and account security. These cookies cannot be disabled without affecting core platform functionality.
- Functional cookies: Stores your preferences such as language, display theme, and game settings to deliver a more personalized experience. These cookies are optional.
- Analytics cookies: Collects anonymous and aggregated usage data to help us understand how members interact with the platform and identify areas for improvement.
- Security cookies: Helps detect and prevent suspicious activity such as unauthorized login attempts or brute force attacks.
Managing Cookies: You can manage your cookie preferences through your browser settings. Please note that disabling essential cookies will affect your ability to log in and use the core features of the ruto77 platform.
As a ruto77 member, you have a set of protected rights regarding your personal data:
- Right to access: You have the right to know what personal data ruto77 holds about you and how it is used.
- Right to correction: You have the right to request correction of inaccurate or incomplete data. Data corrections can be made through account settings or by contacting the support team.
- Right to deletion: Under certain conditions, you have the right to request deletion of your personal data — known as the "right to be forgotten." However, this right does not apply to data that must be retained under applicable legal regulations.
- Right to restriction of processing: You can request that ruto77 restrict data processing under certain conditions, such as when the accuracy of your data is being verified.
- Right to data portability: You have the right to receive a copy of your personal data in a structured, machine-readable format for personal use.
- Right to object: You have the right to object to the processing of your data for direct marketing purposes at any time.
- Right to withdraw consent: For processing based on your consent, you may withdraw that consent at any time without affecting any processing carried out prior to withdrawal.
To exercise the rights above, contact the ruto77 privacy team via live chat or support email. Requests will be processed within a maximum of 14 business days after your identity has been verified.
Identity Verification Required: To protect your privacy, ruto77 must verify your identity before processing any data-related requests. This prevents unauthorized parties from accessing or modifying your personal data.
Ruto77 services are explicitly and without exception intended solely for individuals aged 18 and above. ruto77 does not knowingly collect personal data from individuals under the age of 18.
If ruto77 finds that personal data of an individual under 18 has been collected without adequate verification, we will promptly delete that data and close the associated account. If you are aware that a minor has registered at ruto77, please report it to our support team immediately.
Child Protection: ruto77 employs a multi-layered age verification system, including a KYC process, to ensure all members meet the minimum age requirements. This system is part of our commitment to protecting vulnerable groups.
Ruto77 may update this Privacy Policy from time to time to reflect changes in data management practices, applicable legal requirements, or platform service improvements. Any material changes will be communicated through:
- Minimal in-platform notifications 7 days before the changes take effect.
- Update to the "Effective Date" at the top of this page.
- Email notifications for significant changes that materially affect your privacy rights.
Continued use of the ruto77 platform after a policy change takes effect constitutes acceptance of the updated terms. If you do not agree to the changes, you have the right to request account closure before the effective date.
For questions, concerns, or requests related to the Privacy Policy and your personal data, you may contact the ruto77 privacy team via:
- Live Chat: Available 24 hours within the ruto77 platform — the fastest way to get direct assistance from our team.
- Support email: [email protected] — for inquiries requiring more detailed written clarification.
The ruto77 privacy team is committed to responding to all privacy-related inquiries within a maximum of 3 business days. For privacy rights requests requiring identity verification, processing may take up to 14 business days.